Special Offers and Updates
WildBlue sends all new subscribers to the Service a welcome e-mail and sometimes other information. Subscribers who would like to receive information from them about products, services, and special offers, promotions, and features may do so. See the Choice and Contact Preferences section of this Policy to learn how to opt in or opt out of receiving these types of promotional communications.

Service Announcements
WildBlue sends subscribers Service-related announcements from time to time. For example, they may send you an e-mail announcement about a pricing change, a change in operating policies, or new features of the Service. You may not opt-out of these Service-related communications, though you can deactivate your Service account if you wish. If you fail to check your Service account and primary e-mail address for Service-related announcements, you may miss important information about the Service, including legal notices, for example.

Customer Service
WildBlue communicates with you to provide requested services and support for questions and issues relating to your Service account. They will reply to your requests for customer service by e-mail, phone, discussion forum, or through any other reasonable means.