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"Our WB which was installed by NRTC has worked nearly flawlessly for 15 months now. Twice it has gone down for an hour or so but a call to NRTC tech confirmed it was a problem on WB's end and that the beam was down. NRTC tech answered the phone within the first 5 rings and I was not placed on hold. "

Marquette,WI

Information Use!

 

E2On considers the personally identifiable information contained in our business records to be confidential. Applicable law authorizes E2On to disclose personally identifiable information concerning any subscriber if the disclosure is:

  • necessary to render, or conduct a legitimate business activity related to, the Service and Service features or other services provided to the subscriber; or
  • required by law or legal process (as described below in this Policy); or
  • limited to the names and addresses of subscribers for "mailing list" or other purposes (subject to each subscriber's right to prohibit or limit this disclosure as described below in this Policy).

In addition, E2On may use and disclose personally identifiable information collected from your use of the Service as provided for by applicable law in order to:

  • install, configure, operate, provide, support, and maintain the Service;
  • confirm that you are receiving the service requested and are properly billed for it;
  • identify you when changes are made to your Service account;
  • make you aware of new products or services that may be of interest to you;
  • understand the use of, and identify improvements to, our Service;
  • detect unauthorized reception, use, or abuse of the Service;
  • determine whether there are violations of any applicable policies and terms of Service;
  • configure modems and/or other service-related devices; and
  • comply with applicable law and take steps to prevent fraud.

E2On may also use and disclose personally identifiable information as provided for by applicable law in order to perform, for example:

  • billing and invoicing;
  • administration;
  • surveys;
  • collection of fees and charges;
  • marketing;
  • service delivery and customization;
  • maintenance and operations;
  • technical support;
  • procurement of services, hardware or software necessary to the Service or offered through the Service
  • hardware and software upgrades; and
  • fraud prevention

In connection with the activities listed above, we sometimes disclose personally identifiable information about you to our affiliates or to others who work for us. We sometimes also disclose personally identifiable information about you to our employees for E2On's internal business purposes, as well as to outside auditors, professional advisors and service providers, potential business transition partners, and regulators. Typically, we make these disclosures when the disclosure is necessary to render, or conduct a legitimate business activity related to the Service or other services we provide to you. We may be required by law or legal process to disclose certain personally identifiable information about you to lawyers and parties in connection with litigation and to law enforcement personnel. We may also disclose certain personally identifiable information about you to third parties such as, for example, charities, marketing organizations, or other businesses, in connection with disclosures made for "mailing list" or other purposes as described below in this Policy.

Last Updated: 7/18/2007